Privacy Policy

Albatross is operated by an individual (sole proprietor) based in Pakistan. If you have questions about this Privacy Policy, contact us at arslanhasan230@gmail.com.

Information you provide directly:

• Account information: name, email address, agency/company name, password
• Client and campaign data you input or upload while using the Service
• Payment-related information (handled directly by our payment processor, Paddle — see Section 5)
• Any communications you send us (e.g., support requests)

Information collected automatically:

• Usage data (features used, actions taken within the app)
• Log data (IP address, browser type, device information, timestamps)
• Cookies and similar technologies for authentication and basic analytics

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process subscriptions and billing (via Paddle)
• Send important account or service-related communications
• Provide customer support
• Monitor and analyze usage to improve functionality
• Detect and prevent fraud, abuse, or security issues

We do not sell your personal information.

Albatross uses third-party AI providers (such as OpenAI) to power content-generation features. When you use these features, relevant inputs may be sent to these providers to generate outputs. We do not knowingly send sensitive personal data to AI providers beyond what is necessary for the feature you’re using.

We rely on trusted third parties to operate the Service, including:

• Supabase — authentication and database hosting
• Paddle — payment processing and billing (Paddle acts as the merchant of record for all transactions)
• Vercel — application hosting
• OpenAI (or similar providers) — AI content generation

These providers process data on our behalf and are bound by their own privacy and security obligations. We encourage you to review their respective privacy policies for details on how they handle data.

We retain your account and usage data for as long as your account is active, or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required for legal, tax, or dispute-resolution purposes.

We take reasonable technical and organizational measures to protect your data, including encrypted connections and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at arslanhasan230@gmail.com.

We use cookies primarily for authentication (keeping you logged in) and basic analytics. You can control cookies through your browser settings, though disabling them may affect how the Service functions.

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.

Your data may be processed and stored in countries other than your own, including by our third-party service providers listed above. By using the Service, you consent to this transfer and processing.

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your data, contact us at:

arslanhasan230@gmail.com